United Arab Emirates

Services

RBS provides a full range of products and services to corporate and institutional customers in the UAE.

RBS Building

RBS has been in the UAE for 39 years providing local solutions with the benefit of our international expertise and experience. The UAE acts as our headquarters for the Middle East and Africa, and also houses teams supporting our offices in Qatar, South Africa and Egypt.

Our key strengths as a bank in the region are:

  • Debt capital markets – our offering includes loan markets, and public and private bond markets. We are amongst the market leaders in this arena and in 2012 were awarded two Banker Deal of the Year awards in the region
  • Risk solutions – We offer comprehensive tailored solutions to your risk management challenges, from straightforward foreign exchange and interest rate derivatives to more complicated equity derivative and hedging requirements.
  • Transaction services –  Our Transaction Services business ranks among the top five payments businesses in the world. Corporations, financial institutions and public-sector clients use our products and services to support their domestic and international business. Our footprint extends across the globe. You benefit from world-class expertise, advanced solutions and local knowledge.

Clients will find that our team in the Middle East unites international reach, financial strength and local knowledge to deliver fast and effective solutions. In a rapidly-growing region, we take pride in providing you with market leading, innovative financing, risk management, and a strong commitment to relationship banking.

Offices

Branch offices

  • Dubai

    Level 2, Gate Village 4Dubai International Finance CentreDubaiUnited Arab Emirates

    T: +971 (4) 428 4700

  • Dubai

    Ground Floor, Building 2Emaar SquareDubaiUnited Arab Emirates

    T: +971 (4) 506 2101

  • Abu Dhabi branch office

    235 Airport RoadAbu DhabiUnited Arab Emirates

    T: +971 (2) 408 4005

DIFC Client Facing Staff

 

 

Representative offices

  • Abu Dhabi

    Level 18,National Bank Abu Dhabi (NBAD) Tower 5709Sheikh Khalifa StreetAbu DhabiUnited Arab Emirates

    T: +971 4 408 4005

UAE Retail Banking Update

The Royal Bank of Scotland plc (UAE Branch) completed the sale of its retail and commercial banking business to Abu Dhabi Commercial Bank (ADCB) on October 1, 2010.  The Royal Bank of Scotland plc (UAE Branch) has set up a service desk to accommodate queries from retail and commercial clients with accounts that were closed before 1 October 2010.

This service desk will only handle queries on, or requests for, historical banking transaction information in relation to retail and commercial client banking relationships that were closed before 1 October 2010.

You can contact the service desk by: 

E-mail: rbs.client.services.uae@rbs.com

Fax: +971 (0)4 506 2003

The service desk will acknowledge your feedback and concerns within two business days of receiving your query. You will receive a status update of our investigation within 14 business days. We will also inform you if we need more than 14 business days for our investigation, which may occur in matters that involve a third party.